Last updated June, 2022
Thank you for your patronage. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund/store credit /exchange only. Please see below for more information on our return policy.
All returns must be postmarked within 7 days of the . All returned items must be in new and unused condition, with all seals and packaging intact.
To return an item, please email customer service at kimscoffee24@gmail.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and include your proof of purchase/and the return form provide and your return;
Kim’s Coffee
Plot 5176, Usman Turaki Close, Rantya
Jos, Plateau State
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.
After receiving your return and inspecting the condition of your item, we will process your return/exchange. Please allow at least 7 days from the receipt of your item to process your return/exchange. We will notify you by email when your return has been processed.
The following items cannot be returned [or exchanged]
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
If you have any questions concerning our return policy, please contact us at
Phone number: +234 8069569863
Customer service email: kimscoffee24@gmail.com